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WAN Optimization: From a Tactical to a Strategic approach

E X E C U T I V E S U M M A R Y
The WAN is critical to the business of modern enterprises. Despite technology innovations such as MPLS and xDSL, WAN bandwidth is a finite resource, while network delay is determined by fundamental physical constraints. WAN Optimization Controllers (WOCs) have emerged over the past few years as a way to address application performance hurdles in selected sections of the network. Enterprises today tend to tactically deploy WAN
optimization for networked business applications at sites that suffer from poor end-user experience. This “pain point” approach can work well, since it often solves the immediate problem at these sites. However, most enterprises, especially large ones, require WAN optimization benefits to be delivered globally to consistently meet the Quality of Experience requirements of their whole distributed workforce. But traditional WOC solutions are
faced with four challenges that prevent the delivery of WAN optimization on a global scale: scalability, efficiency, management costs and investment costs.
INTRODUCTION
The WAN is critical to the business of modern enterprises. Despite technology innovations such as MPLS and xDSL, WAN bandwidth is a finite resource, while network delay is determined by fundamental physical constraints. WAN Optimization Controllers (WOCs) have emerged over the past few years as a way to address application performance hurdles in selected sections of the network. Enterprises today tend to tactically deploy WAN optimization for networked business applications at sites that suffer from poor end-user experience. This “pain point” approach can work well, since it often solves the immediate problem at the troubled sites.
However, not all networks will benefit sufficiently from such a tactical approach to application performance. Most enterprises, especially large ones, need WAN optimization benefits to be delivered globally in order to consistently meet the Quality of Experience requirements of their entire distributed
workforce. Very few large enterprises have generalized the deployment of WOCs in their network as of yet. There are four key reasons for that:
Limited scalability - Nowadays many vendors are able to enhance application performance at a maximum of 10 or 20 sites. Only a select few are able to scale WOC benefits to hundreds or thousands of sites.
High management costs - WOCs are complex devices that need to be individually configured. Each device needs to be configured in relation to the others, and yet each must reflect local requirements.
Limited effectiveness - Putting WOCs in selected sites in a large network often does not improve performance. Modern networks have meshed topologies that cannot be properly handled by traditional point-to-point WOCs.
Significant investment costs - Even if the technology trend is to be more affordable, WOCs still require significant budget commitments, since they cost many times more than the cost of a branch router.
In this paper, we consider each of these four challenges, how they argue against the use of traditional solutions for strategic WAN optimization deployments, and how next generation solutions can overcome them all.
In addition to these four challenges, this paper discusses the importance of application visibility in strategic WAN optimization deployments. Enterprises should to understand what is at stake before investing in global deployment. They should also understand the impact of the technology on application
and business performance. Furthermore, enterprises need to gain confidence in the operational effectiveness of WAN optimization to understand the higher level of benefits this new technology can provide to them. Application Service Level Agreements (SLAs) that can be configured across the entire
WAN are a good example of what a next-generation solution such as Ipanema's Business Network Optimization is able to provide to enterprises that embrace WAN optimization at a strategic level.
THE LIMITED SCALABILITY OF TRADITIONAL WOCS
Many vendors are today able to enhance application performance at 10 or 20 sites. Only a select few are able to scale WAN optimization benefits to hundreds or thousands of sites. The traditional approach to WAN optimization is centered on the notion of a box, or a pair of boxes, deployed in a few locations and serving the needs of a limited number of sites. Visibility features of those solutions, when they are available at all, clearly show the intrinsic limitations of such an approach.
Traditional visibility is based on the local collection and analysis of local traffic information. With many WOCs, central management software can be used to view each site's local data. But the data is not available in real-time and since it is local to each equipped point in the network, it cannot be used to troubleshoot global application performance.
Optimization also suffers from serious scalability limitations. Traditional QoS, such as found in all WAN optimization solutions on the market, is based on the concept of “policies” that describe a combination of flow characteristics and traffic management actions. The number of policies is often limited, with a maximum of just a few thousand on the highest end devices. When a traditional WOC is placed in front of a datacenter talking to numerous branch office sites, as is typical in medium to large enterprises, the number of policies is rapidly exhausted. This leaves no option but to drastically limit the granularity of the policies, and therefore also limit their effectiveness.
Ipanema's Business Network Optimization solution does not share these limitations because it has been designed from the ground for global deployments on large networks. It provides local visibility, but does so in real-time and it automatically combines the data to provide coordinated, real-time visibility over the whole network. Application performance can be easily monitored and troubleshot globally.
With Ipanema, there are no policy-based limitations related to the number of sites being optimized. The benefits of QoS can be delivered with precision whatever the number of sites or directions (tens, hundreds, or thousands) a datacenter is talking to.
1. How Ipanema scales visibility to the whole network
Captures real-time, synchronized active flow performance data
With Ipanema's system, the flow metrics are time-stamped using a millisecond accurate system wide clock. The collation of flow information is done once a minute and results are stored in a synchronized central table containing all the active flows with all their performance metrics. Any slice through the data can be done to perform any kind of aggregation for reports. As a result, it is possible to view real-time information on arbitrary groupings of sites and/or applications as simply as if they were handled by a single device. This flexible and powerful capability is key to maximizing the efficiency of the troubleshooting process.
Centralizes network wide information using very little bandwidth The Ipanema system uses a proprietary protocol to collect data from devices. The protocol is built to scale to thousands of sites while supporting minute by minute collection of data from all sites. The reports can be instantiated over one hour intervals and are updated minute by minute in real-time. Reports thus become powerful tools for rapid troubleshooting.
The system employs a powerful graphical tool, the “treemap display,” to implement Ipanema Maps. This provides a compact, global real-time representation of all of the application flows in the WAN. Flows are represented with a hierarchical display, with areas that are proportional to the bandwidth or number of sessions, and with colors (green/amber/red) that are proportional to the end-user perceived performance of the constituent flows. At a glance, an Ipanema map view shows the volume and performance of all of the application flows on the network – a powerful and unique capability. This tool takes advantage of the system's synchronized real-time metric collection to provide a wholly new fault isolation technology to help
desk, operations and IT personnel.
2. How Ipanema scales QoS to the whole network
The QoS capabilities of traditional WOCs are based on the concept of policies that describe a combination of flow characteristics and traffic management actions. The number of policies is limited, and is often insufficient.
With Ipanema, there are no limitations related to the number of flow characteristics and management actions. The benefits of QoS can be delivered with the same high per-flow precision whatever the number of sites or directions (tens, hundreds, or thousands) a datacenter is talking to. The system makes use of traffic forwarding policies, but unlike traditional WOCs, does not force the user to manually configure and tune them on a site-by-site basis. Once the performance objectives for an enterprise's applications have been entered into the system, the system will use its visibility measurements to dynamically monitor user demand and the WAN's ability to satisfy it, and will compute globally optimal forwarding policies on a second-by-second basis to ensure that the maximum number of users have their performance objectives met.
MANAGEMENT COSTS OF TRADITIONAL WOCS ARE HIGH
WAN Optimization Controllers are complex devices that need to be configured individually. The configuration of each device needs to be consistent with each other, yet all must reflect local requirements.
With traditional solutions WAN optimization mechanisms need to be individually configured on each device. This represents a very large workload when deploying the solution for the first time. Often a piece of central management software provides a templating function, a simple way to replicate configurations across devices, but this software does not really solve the workload issue. With this approach, local site parameters such as the WAN access bandwidth or limits in terms of users are combined with flow management parameters. This means that identical configurations across all devices are rare and the templates still require per-site customization.
Furthermore, the configuration of each device needs to be consistent with all of the others, and there is often no way to automatically check for consistency, this leads to chronically high rates of configuration errors. This architectural limitation also has a tremendous impact on ongoing operations. WANs are living entities that evolve with the enterprise and its IT changes. When a new application is launched, when the number of users of an application evolves, when the site bandwidth changes, or when application usage patterns vary – WOC configurations need to be modified across all the devices, with the same associated costs as for the initial deployment.
Ipanema's performance objective based approach to WAN optimization results in management costs that are nearly independent of the number of devices being deployed. The only local site parameter that needs to be configured is the access bandwidth for each device. The only parameters required for WAN optimization are a set of objectives that describes application performance needs to that have be achieved with WAN optimization. Rather than a policy for how traffic should be handled on each individual device local device policies are automatically and dynamically computed based on a real-time analysis of the network traffic mix. Not only does this minimize the initial management cost, but ongoing changes in the WAN are handled either automatically or with only a few simple GUI operations.
1. The paradigm shift offered by Ipanema: objective based management
Traditional WAN optimization requires device by device configuration. And not only mandatory parameters such as the IP address, but also of a complex set of parameters related to the traffic management configuration. As a result, the effort to configure the solution is at least proportional to the number of sites, and can be very high when the number of sites grows beyond a handful.
With Ipanema, only the IP address and the access bandwidth parameters need to be configured locally. All the traffic management parameters (the “policies”) are computed automatically from the global application performance objectives and from a real-time analysis of the traffic mix that takes into account both the global and the local environment. With Ipanema, the time to configure traffic management is independent of the number of sites.
With most WAN optimization solutions, it is recommended to use “partitions” for the best protection of the performance of critical applications. Partitions are expressed in terms of guaranteed bandwidth for all users of an application – taken as a group. This mechanism has a crucial weakness: it requires knowledge of the number of users of each application at each site. When the number of users changes considerably, the parameters of the partitions also need to be changed. If they are left unchanged, the traffic management becomes highly sub-optimal and the performance of applications will degrade.
With Ipanema's system, there is no need to know the number of users of each application at each site. The dynamic bandwidth allocation mechanism handles traffic on a flow by flow basis. It is able to dynamically adapt to an evolving number of users by always computing optimal traffic management
policies.
With traditional WOCs, a change in network topology or bandwidth characteristics has significant consequences on operational costs. Traffic management policy design requires the inclusion of topology and bandwidth information as part of the policy parameters. Users must define the amount of bandwidth available for each "direction" each device is sending traffic to. When the bandwidth on a site changes or when a new site is added, users must modify the policies of each device that happens to communicate with this site. In a fully meshed network this quickly turns into a nightmare of interrelated complexity.
With Ipanema, a change of network topology or bandwidth characteristics is handled independently from local device parameters. To add a site or to change the bandwidth on a site, a single configuration change is required in the central software, regardless of the number of devices that are deployed in the network.
The local device parameters are automatically computed by the system from the global network topology information.
With many solutions, when a new device is integrated into the system, users must change the configuration of every device it exchanges traffic with.
The Ipanema system, adding a device is only a matter of adding the new device's specifications in the global system parameters. If an associated site didn’t previously exist in the system, it is a matter of only a few mouse clicks to add it.
Traffic management mechanisms automatically enforce consistency of device parameters across the WAN
With all WAN optimization solutions, traffic management configuration involves defining parameters locally to each device. In non-Ipanema systems, there is no mechanism that ensures the consistency of parameters across all devices. Since network topology information is a required part of the traffic
management policies, it is very easy to forget to modify the parameters of a device in case of topology changes. This causes performance problems that can be very difficult to troubleshoot.
In the Ipanema system, the objective based approach to traffic management automatically removes the need to check the consistency of parameters across the network. The parameters are computed automatically and dynamically by system level algorithms that ensure that the configuration will not only be consistent but also optimal.
TRADITIONAL WOCS ARE NOT FULLY EFFECTIVE IN MODERN NETWORKS
Modern networks have meshed topologies that cannot be handled properly by traditional WAN optimization controllers designed for point to point deployments.
Putting traditional WAN optimization devices in selected sites in a large network does not improve performance. Modern networks have meshed or oversubscribed topologies that cannot be handled properly by a standalone-box-based and static-policies-based architecture. Moreover, most WAN
optimization solutions address requirements for only a part of the traffic. They often include only limited support for interactive and real-time applications.
Ipanema's architecture is based on dynamic parameters and on cooperation between devices to coordinate WAN optimization actions across the whole network. The nature of the traffic is analyzed in real-time to dynamically manage interactive and real-time flows according to their requirements. Meshed flows are fully under control even in the most complex environments, and application performance can always be guaranteed. Oversubscribed topologies are handled without sacrificing bandwidth and/or application performance guarantees.
1. Ipanema sets new standards for QoS management
Differing time sensitivity of different flows is taken into account with Smart Packet Forwarding
Not all flows have the same characteristics in terms of their sensitivity to delay. Data transfer flows involve large packets that do not necessarily need to be forwarded particularly quickly with low latency. Bandwidth is the key parameter for these flows. On the other hand, interactive traffic such as Citrix flows requires packets to be forwarded with a minimum latency to ensure a good interactive end-user experience. Citrix flows have the additional complexity that they can change between data-transfer and interactive behavior inside a single session. Real-time flows also need to be handled with dedicated mechanisms, since they require not only delay, but also jitter and packet loss to be minimized.
With traditional WAN optimization solutions, all flows are handled in the same way whatever their nature. Priority queuing mechanisms can help somewhat by giving interactive and real-time flows the highest priority so that they can be forwarded as fast as possible. The problem is that priority queuing not only controls latency, but also controls bandwidth. These solutions cannot handle time sensitivity of flows and bandwidth requirements independently. Furthermore, setting the highest priority for Citrix flows so that their packets will be forwarded first can be dangerous, since, as previously stated Citrix flows can change in nature and become file transfers. Giving a high priority to file transfer flows will kill other true interactive
or real-time flows.
With Ipanema, the bandwidth and latency requirements of flows are separated. Ipanema’s APOs allow you to configure the traffic types according to the nature of the flow; real-time transactional or datatransfer. The per-session bandwidth requirement is described in another, separate parameter. In
operation, the system's Smart Packet Forwarding feature will automatically handle the case of a change in the nature of a flow from interactive to data-transfer and will handle it properly, preventing it from killing other applications. Ultimately, the Quality of Experience can be maximized for each flow, whatever its nature, while making full use of the available bandwidth.
Preventing congestion at the source and the destination for any flows (UDP, TCP) over any topology (meshed, star)
A network containing a mix of UDP and TCP flows with traffic going both from the branches to the central sites as well as from branch to branch has a complex meshed traffic matrix. UDP flows are particularly difficult to control in this situation. Ingress or egress TCP flows can be controlled using only one device on either end of the traffic path. This is not the case with UDP flows, which can only be controlled at the source. When two sites are sending UDP traffic to a third site, there is no way for the third site to control the incoming flows. In fact what happens is that when the incoming traffic exceeds the bandwidth at the third site, congestion occurs in the PE router, causing uncontrolled degradation of the performance of all the incoming flows. Traditional WOCs' only answer to this problem is to use static partitions to limit the UDP traffic from site to site. For example, with VoIP flows, this means limiting the maximum number of simultaneous calls at each site. Not only does this answer impose significant limitations, it is also very
difficult to configure and maintain as it relies on site to site traffic management policies that become nearly impossible to keep current in networks with more than a handful of sites.
In contrast, Ipanema's devices at the receiving sites use a patented mechanism to inform the devices at the multiple sending sites that they are competing with each other. The information transmitted allows the sending devices to share the destination access bandwidth as efficiently as if all the flows were handled by one unique device. The dynamic bandwidth allocation mechanism is used to control UDP and TCP traffic on a flow by flow basis even in this complex case. This avoids having to impose any static limitation on UDP traffic and allows all applications to make full use of the bandwidth when it is available. For VoIP flows, this means that the maximum number of calls will only be limited by the available bandwidth between the sites.
In the presence of “oversubscribed” topologies (a hub and spoke design where the sum of the bandwidth of the branch sites exceeds the bandwidth of the central site), traditional WAN optimization solutions require that the hub site device be configured with the amount of bandwidth that will be used to guarantee performance of applications for each direction to/from each spoke site. The sum of the guaranteed bandwidth cannot exceed the bandwidth of the central site. This simply means that if a branch with some critical applications requires bursting to the full bandwidth of the branch, it is possible, but without any guarantee that it will not be in competition with some non-critical flows using resources in the central site.
In other words, network resources will not be optimally used in terms of overall productivity. With Ipanema, even the simplest “oversubscribed” topology case benefits from the objective based approach to traffic management. With our solution there is no need to define static tradeoffs in terms of
how the central site bandwidth will be used to attempt to guarantee performance across all directions. All flows will be evaluated in terms of their needs across all directions. From this analysis, the system will intelligently allocate the network resources in full compliance with the business criticality of the flows. If a branch with a critical flow needs to burst to its full bandwidth, it is possible, without the critical flow being endangered by some other non critical traffic sent by another branch.
Though prices have been decreasing with time, traditional WOCs still cost many times more than the cost of a branch router.
On non-hub and spoke, modern networks, traditional WAN optimization devices need to be deployed at each site where WAN optimization required. In many cases, current pricing makes it too expensive to deploy devices to many of the branches that could benefit.
The Ipanema System supports progressive deployments of devices and features. For example, companies can obtain visibility and guarantees of flow performance over their whole network while only equipping datacenters with physical devices. A first level of acceleration can even be obtained using our patented asymmetric TCP acceleration that does not require any device at the branch. Once full visibility and initial optimization and acceleration is achieved from the datacenter devices, branch devices are typically deployed in several phases depending on performance issues encountered at each site and/or to meet specific application requirements. All sites can be covered with an investment that will have a demonstrably good return.
Prevent congestion at the destination for meshed flows, without the need for a box at the destination
In a network with at least two central sites and a multiplicity of branches, meshed traffic occurs frequently. In such topologies, it is common to have users at a branch requesting traffic from at least two datacenters at the same time. This situation generates meshed traffic flows. With traditional WAN optimization solutions, there is no way of guaranteeing performance at the branch without having a device there. The problem comes from the fact that the devices at the datacenters do not know that they need to share the bandwidth at the destination branch. This causes congestion in the branch PE router and degrades the performance of the flows in a completely uncontrolled way. A device in the branch tries to address this situation by controlling the incoming flows on the receiving end (although only for TCP flows, not UDP flows for voice, video, etc.). However, putting a device at each branch is a costly and at partial best solution, and thus is generally out of the question.
With Ipanema, the devices at the datacenter share information about the sites they are sending traffic to, using a patented set of mechanisms. This means that, in the case of competition for the bandwidth of a remote site, they share the PE bandwidth exactly as if all the flows were handled by one unique device. With Ipanema, there is no need to deploy devices everywhere, even in the case of such meshed topologies. Devices are only required at the sources of traffic, in central sites.
Traditional WAN optimization solutions use TCP acceleration mechanisms that need devices on both ends of the traffic path; in the central sites and in the branches. Due to their configuration complexity, acceleration is often deployed only on only a few sites that exhibit serious performance problems.
However acceleration has potential benefits for all the sites in the network. With a paired-devices solution it is rarely economically possible to deliver the benefits of acceleration to the whole network.
Ipanema's TCP acceleration can be performed with devices deployed only at central sites, near the sources of traffic. Thanks to this technology, enterprises can get the benefits of acceleration globally over the network without necessarily putting devices everywhere.
VISIBILITY: A KEY FEATURE IN STRATEGIC WAN OPTIMIZATION DEPLOYMENTS
Enterprises should understand what is at stake before investing in the global deployment of WAN optimization. They also need to understand the impact of the technology on application and business performance.
Most WAN optimization solutions have no performance related visibility features: there is no built-in way to monitor the impact of WAN optimization on the network and on end-user Quality of Experience.
Ipanema's Visibility features include metrics that give an unprecedented insight into network and application performance. They accurately measure the performance of all application flows in real-time and report on usage and performance throughout the organization. Ipanema combines proactive and
reactive helpdesk functions via a bird’s-eye view of performance (Ipanema Maps), application performance-based alarming, and drill down. Ipanema's rich metric set also enables allocating responsibilities between the WAN and IT domains.
1. Accurately measure the performance of all application flows in real-time
The Ipanema system measures application flow quality metrics such as TCP RTT (Round Trip Time), TCP SRT (Server Response Time) and TCP Retransmits.
The system also computes unique “one-way” metrics that provide the most accurate information available about the performance of any protocol, including UDP flows used in VoIP and video. These one-way metrics include one-way transit delay, loss and jitter. One-way metrics are unique in their ability to represent what network performance is actually delivered to end-users and to precisely show the network contribution to application performance from LAN to server and back.
Ipanema also provides two application quality indicators: MOS and AQS. The MOS (Mean Opinion Score) is computed using ITU’s E-Model and the AQS (Application Quality Score) is computed using an Ipanema proprietary model based on the comparison of multiple metrics with per-application thresholds. These indicators take the drudgery out of assessing application performance by having the system itself do the hard work of compiling network metrics into the crucial judgments about how each application is doing. This makes it possible to provide “at a glance” reports of application quality for the whole network in realtime.
If the MOS and AQS reports show green, all the users the network are receiving good application performance.
Application quality Application flow quality metrics indicators (MOS and AQS)
2. Report on usage and performance across the organization
Ipanema’s reporting tools include numerous report templates that can be instantiated over any time, application and topology criteria. Templates include detailed technical reports for network or site managers as well as summary reports to communicate the network and application usage and
performance across the organization.
Reports are updated in real-time (hourly reports are updated every minute) and are interactive: they are clickable with hyperlinks between them to support drill-down and they include the flexibility to go back in time using intuitive slider controls.
Figure 8: Report relevant information to all the network stakeholders
3. Combine proactive and reactive helpdesk functions via bird’s-eye
views of performance (Maps), alarming and drill down
The Ipanema system includes sophisticated tools to leverage its unique ability to capture a global real-time view of networked application performance. Flexible alarms can be set on any local or global performance event. For example, a dedicated alarm can be triggered when the MOS of a VoIP call is
going below a threshold at the company headquarters.
The system also features unique “bird’s-eye views” of application performance using a compact, hierarchical, graphical real-time representation called “Ipanema Maps”. In these Maps, each rectangle represents a collection of application flows. The size of the rectangle is proportional to the volume of data flowing and the color (green/amber/red) represents the quality of the flows (using/based on AQS or MOS of the flows).
Once a problem has been identified through an alarm or an amber/red indication, the tool offers the ability to drill-down to an “oscilloscope view” of a given flow which graphs all the basic metrics of the flow and is updated every 10 seconds.
Figure 9: Globally troubleshoot application performance globally
4. Allocate responsibilities between the WAN and IT domains
When troubleshooting application performance, it is important to be able to identify the individual impact of each segment of the application delivery chain.
Using its comprehensive set of metrics, Ipanema is able to isolate the contribution to the performance of applications of the following:
The WAN cloud as delivered by the service provider – these indicators can be used to check the WAN’s readiness for new demanding applications such as VoIP.
The WAN including the impact of WAN optimization measured from LAN to LAN.
1. Ipanema delivers user-centric application SLAs
Traffic management should be aimed not only at maximizing, but also guaranteeing the performance of applications running over the network. Traffic management systems face the challenge of delivering an appropriate service level to the different applications and their users across the network. The Quality of Service being delivered needs to be accurately monitored in order to comply with IT governance initiatives or simply to report network service levels across the organization.
With other WAN optimization solutions, the performance of the service is based on low level technical metrics that do not provide an efficient way to report the compliance of application performance to defined standards over time. Furthermore, there is no coordination or automation across devices to provide a level of determinism in the delivery of WAN application performance. Ipanema's objective based optimization and advanced visibility functions are complemented by a complete application SLA framework. Using Ipanema, enterprises can define the requirements of all applications in terms of application performance. Baselines can be defined using the meaningful, high level MOS and AQS indicators. The system is able to continuously check performance of applications against the baselines. The solution includes a number of dedicated application SLA reports that can be
used to regularly report about SLA compliance and others that enable SLA troubleshooting. Finally, the specifications of the application SLAs are used as a direct input to the WAN optimization parameters.
From the SLA specifications, the Ipanema System dynamically computes the optimal parameters to achieve the SLAs in the varying WAN usage conditions.
2. Ipanema enables “What if” application performance impact analysis
SLAs set on WAN application performance can only be delivered when enough bandwidth is provisional support the users of traditional bandwidth sizing tools are unable to provide a sizing recommendation that takes into account the actual performance delivered to applications. The mechanisms used only take into account the overall network usage against the link capacity. Such usage based sizing is not effective as it can result in the recommendation of bandwidth upgrades due solely to high usage from non-critical application traffic. Sizing recommendations based on usage are not optimal and result in a waste of network resources.
Ipanema's patented bandwidth rightsizing mechanism delivers much more accurate information. It analyzes, what the demand is coming from each user for each application individually in real-time. It is therefore able to differentiate peak demand on the line that is generated by a critical application from
peaks that are generated by non-critical applications. Combined with optimization, rightsizing enables the delivery of optimal application performance with an optimal bandwidth sizing. Rightsizing is the natural companion to application SLAs as it closes the loop between the delivery of SLAs and the capacity of the infrastructure.
3. Ipanema enables users to obtain smart network cost calculations
Traditional visibility of traffic usage is a poor basis to charge back network costs, and so has rarely been employed. Usage is not a useful metric on its own. The network resources are normally shared, and even with traffic management enabled, service levels can often be degraded for some periods of time. A smart chargeback model must take into account not just usage information, but also delivered quality information.
Ipanema's application SLA framework contains a dedicated smart chargeback module that aggregates information about usage, delivered quality and application criticality. Business units, users or application managers can now be charged back in a way that everybody understands. This module is customizable and can be integrated with any existing billing systems.
CONCLUSION
Most enterprises, especially large ones, require WAN optimization benefits to be delivered globally to consistently meet the quality of experience requirements of their whole distributed workforce. However traditional WOC solutions are faced with four challenges that prevent the delivery of WAN optimization on a global scale: scalability, efficiency, management costs and investment costs. Ipanema's next generation solution, the Ipanema System, has been designed from the ground up for global WAN optimization deployments. It provides unprecedented scalability, enabling it to deliver WAN
optimization to thousands of sites. Ipanema’s objective based management model makes WAN optimization management workload nearly independent from the number of sites it is deployed over and requires much less effort than do traditional approaches. The inherent complexity of large and meshed
networks is fully handled by the system architecture. Finally, the system supports innovative deployment options enabling the deployment of devices only in provably required locations.
Visibility is fundamental to a strategic WAN optimization deployment. Enterprises want to understand what is at stake first before investing in a global deployment. They also need to understand the impact of the technology on application and business performance. Ipanema's Visibility provides a unique insight on application performance to achieve these goals.
Ultimately, enterprises need to gain confidence in the behavior of WAN optimization to focus on the business benefits this new technology can provide to them. WAN optimization has great value on its own for enterprise customers as this market matures, it is becoming central to the efficient management of the IT infrastructure in a distributed enterprise. Ipanema Network Application Governance features provide - for the first time - a direct ability to turn WAN Optimization into a strategic tool within the enterprise.